Shipping policy

Shipping charges

About Standard Shipping Rates

Free shipping is available for purchases of 15,000 yen or more per order including tax.

A separate delivery fee will be charged if the total order amount is less than 14,999 yen including tax.
The delivery charge is a flat rate of 520 yen (tax included) for the entire country.

Delivery to remote islands

For those who live on remote islands, we will once settle the regular shipping fee, but we may charge you an additional fee for delivery. Depending on your location, delivery may not be possible. In such cases, we will contact you. Please be aware of this beforehand.

Delivery charges for in-store pickup

In the case of store pickup, shipping is free regardless of the total amount of one order.

About delivery

Products will be delivered by Japan Post Letter Pack.
Please note that items with different order numbers cannot be combined into one package.

About delivery date

If the product is in stock, it will be shipped within 5 business days after the payment is confirmed.
In the unlikely event that an item is out of stock or there is a delay, we will contact you as soon as possible.

Specifying the delivery address

If you purchase multiple items in one order, we cannot accept different delivery addresses for each item.
Please place your order for each delivery address.
Please note that we are unable to combine items with different order numbers into one package.

About date and time specification

We do not accept delivery date and time specifications. Please understand this in advance.

When the storage period for parcels has expired

In the event that an item is returned to our store due to cancellation, miscommunication, refusal to receive, long-term absence, etc., we will charge you for the return shipping costs, including the shipping costs when the item is sent from our store and the shipping costs when it is returned to our store.
Please note that even in the case of free shipping conditions, we will charge you for round-trip shipping.

International Shipping

We only accept international shipping if your shipping address and billing address is in New York, USA.